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Public Sector

Enhancing public sector delivery through collaboration, agility, and innovation.

Enhancing public sector delivery through collaboration, agility, and innovation

The public sector is being asked to deliver more for less: to balance business-as-usual delivery with a outcomes-led approach to government priorities, with reduced budgets and an increased need for longer-term reform. ​

Many public sector organisations are now reprioritising strategic objectives and reassessing their operating models, service delivery, workforce structures and use of AI. ​

This requires thoughtful organisational design that makes best use of limited resources; refreshed ways of working that empower people to work collaboratively and achieve more — all combined with the ability to implement change through effective strategic transformation and programme delivery.

How can we support you?

Public sector organisations are making their structures more flexible so their people can quickly adapt to changing needs and priorities. This helps them focus on achieving clear, measurable outcomes while keeping long-term objectives in mind.

They are also creating new ways of working that use innovation and AI to support their people, improving communication and collaboration both within the organisation and with others in the sector.


We pride ourselves on combining our understanding of processes, structures, and hierarchies with our knowledge of how people fit into them. We work alongside internal teams to co-create organisational designs, which make the most of your people’s insights. Critically, we give you ownership of the outcome, so that it endures long after we have left.

We pride ourselves on combining our understanding of processes, structures, and hierarchies with our knowledge of how people fit into them. We work alongside internal teams to co-create organisational designs, which make the most of your people’s insights. Critically, we give you ownership of the outcome, so that it endures long after we have left.

Meet our experts

Testimonials

What our clients say about us

“I would recommend Q5 every time! The way they came into the organisation and so immediately understood the challenges and culture, and built the right cut through relationships to deliver such solid recommendations and implementation plans was second to none.”

Strategy Director, UK Public Body

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“Q5 bring strong value to the table through deep consultation and thoughtful application to program facilitation. Moving seamlessly through that spectrum meant our stakeholders formed trust and our people gained a wealth of experience from the Q5 team. Thank you for being authentic and shaping your expertise to our context.”

Director, Australian Central Government Department

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“Q5 have played a critical role in delivering this program, using their intellect, specialism and collaborative approach to develop a more effective, aligned and collaborative organisation. They maintained momentum and pace and built strong and trusted relationships with senior stakeholders in the organisations.”

Deputy Director, UK Central Government Department

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“The Metro Map approach that Q5 used throughout the engagement involved our people from the outset and meant Q5 helped us to ‘do it to ourselves’. This was an empowering process for our people and as a learning experience will no doubt endure and continue to be accessed and applied in the future.”

Transformation Director, UK Central Government Department

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“Q5 have a highly effective set of process and toolkits to support Organisation Change within n organisation. However, their key value to us as a leadership team was their ability to combine robust challenge and practical and pragmatic solutions that worked for our business.”

HR Director, UK Government Department​

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“Q5 helped me to drive the creation of a high-performing team through a number of ‘fit to need’ interventions, ranging from master classes to rolled-up sleeves action-learning sessions”

HR Director, UK Government Agency

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“Q5’s passion and commitment to helping us figure out the changes we needed was fantastic. At a time of huge uncertainty and challenge they were right there with us, bringing new ideas but also helping us build confidence in our own judgements.”

CEO, UK Regulator

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“Q5s expertise and support throughout our OD programme was invaluable. With their expertise and guidance through an inclusive and open process, we not only reorganised our structures to enable delivery of our strategy but also developed our operating model, streamlined governance and improved our ways of working. Q5 has been instrumental in driving us forward, and we are immensely grateful for their unwavering commitment to our success.”

Chief People Officer, Public Sector Research Technology Organisation

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Discover how we've helped our Public Sector clients

Our Public Sector impact

Hear directly from our consultants about the work we’re doing across the public sector, from transforming services to building better organisations for the future.

Leading BAU and missions together: 3 mindsets for success

Q5’s Leadership and Team Development Director Tim Janisch talks about three mindsets for leading missions alongside delivering BAU.

The secret to mission delivery? A strategy management office

Q5’s Strategic Transformation Principal Consultant, Adam Lewis discusses how a Strategic Management Office could be the key to your business strategy succeeding.

Learn more about our work across the sector

Learn more about our work across the wider public and non-profit sector – including in health & social care, not-for-profit, education and defence.

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