In 2008, we wanted to create a consulting firm that focused primarily on Organisational Health. This is an area of specific interest to us, that few firms truly specialise in.
Some firms are famous for Strategy Consulting, some focus on large-scale IT and systems integration. Back in 2008, there were few firms focusing on Organisational Health and it was a consulting sector that was largely lacking competition and ambition.
So Q5 was born.
When we launched Q5, we described Organisation Design and Organisation Development as two sides of the same coin. Successful organisations are well-designed, with a clear line of sight to their customers. The workforce (which today can be a combination of employees, contractors, third-parties etc.) must be equipped with the right capabilities to deliver their organisation’s goals. We continuously refine our approaches, so they are tried-and-tested with our clients.
We talked about building our influence in this space. We wanted to become the authority on Organisational Health. We gained client trust and extended our reach into new sectors and geographies, enhancing our contribution in terms of the value we can bring to our clients.
Our values represent the essence of Q5: how we show up to work, the attributes that we demonstrate and the way we work together. These were developed by our team. We feel it is important to set out for our clients and staff what drives us, what we try to be and what is important to us as a company.
We never settle. We are always learning and pushing ourselves and our clients forward.
We listen to, respect and challenge each other's views. We may not always agree and that's fine.
We are leaders and self-starters. We try new things, we challenge convention and we are not afraid to fail.
We bring our true selves to work. We are honest, straightforward and as transparent as we can be.
We are passionate about what our clients do and we immerse ourselves in their businesses and cares. We serve the best interests of their businesses. No expectations.
We work together to get things done, we look out for one another and we are all invested in building our future together.
We are committed to ensuring that our business can deliver wider social, economic and environmental benefits alongside our commercial targets. We frame our ESG actions using the United Nations Sustainable Development Goals (SDGs) to help us make progress against achieving a better and more sustainable future for all. Two aspects that are particularly important to us and are at the core of how we operate are our D&I work and our carbon neutral commitment. We also support our clients on these goals too.
Diversity and inclusion is the thread that underpins all our values. We are committed to creating an inclusive environment that allows all our people to thrive and for their potential to be realised. We believe in giving every person the opportunity to succeed and to feel confident about bringing their best self to work. We have been working to ensure that we collectively educate one another, engage in difficult conversations and broaden our own awareness and perspectives. Alongside this, we continuously review and challenge our core processes to ensure we are working to mitigate risks of bias and provide everyone an equal opportunity to thrive. We are proud to work in a multicultural society and we are taking action to become a more diverse and inclusive organisation.
At Q5 we understand the scale and speed with which we as individuals, businesses and countries need to change and reduce our impact on the planet. We believe that this is not just a crisis however, but an opportunity to lead better and healthier lives. We firmly believe it is up to everyone to reduce their impact and make change happen. As such we have recently committed to becoming a Net Zero company by the end of this financial year. We will do this by first making better decisions to reduce our emissions and secondly by sequestering the remaining emissions. We are spending this financial year understanding our sources of emissions, identifying ways to reduce them and engaging Q5ers on how we want to offset the rest. By the end of this financial year, we will have net zero greenhouse gas emissions across all our offices.