Our client, the UK residential arm for an energy services and solutions company, operates in a dynamic, regulatory driven market. Buffeted by external change the business had become overly complex and inefficiencies had crept in, making it difficult to focus on the customer. Its people were struggling to navigate a myriad of ‘priorities,’ and weren’t able to confidently articulate what its strategy was.
The international energy services and solutions company approached Q5 to help the organisation reach a common articulation of the strategy, and to re-align the business to successfully deliver it.
Unpacking the strategy
Aligning strategy and structure
A collaborative approach