Globally, retail is an industry that has continued to experience widespread evolution and dynamic change thanks to rapid digitalisation, multi-channel operations, direct-to-consumer propositions and fundamental shifts in consumer and employee behaviours. These elements are creating one of the most fluid and exciting periods of consumerisation across all the international markets where Q5 operate.
Our global team of retail and consumer goods consultants has a profound knowledge of organisational transformation, design, strategy, and world-class advisory capability. The team works with executive and senior management to help them optimise commercial, operational, and organisational performance. Their expertise covers assessing and developing improved customer experience, determining key value levers, wholescale operational restructuring of central functions and field teams, through to developing leadership capability.
Our retail consultants work across Australia, Europe, UK and ROI, the Americas, and the Middle East. The team has deep experience across Brand Development, Customer Experience, Digital, Commercial, Buying and Merchandising, Marketing, Operations and Supply Chain. Many of our retail consultants come with industry experience, ensuring we bring pragmatism, deep sector understanding, and breadth of experience.
Our global team advises leading retailers and consumer products organisations to address their business challenges, customising our approach and working in collaboration with our clients to deliver meaningful impact and lasting results.
