The way we do banking is changing; shaped by new technology, new entrants into the market and changing customer habits, the bank of the future will look different to today.
Whilst much has been written about the technology opportunities and implications for customers, we would like to focus on the organisational health implications.
We want to see how the shape, size and remit of banks change to take advantage of the changes ahead and deliver the future that we all wish to see.
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If you are interested in discussing the impact these changes will have to your operating model, your future workforce and how you can best prepare to deliver to the new agenda, please reach out to us: Chris Parsons – chris.parsons@q5partners.com