
Premium Credit are the number one premium finance company in the UK and Ireland, with over 2.1m customers built up over the last 30 years. The main arm of the business focuses on providing financing for insurance premiums, across both personal and commercial lines, predominantly via broker and insurer partners.
Although Premium Credit are the market leaders in their industry, they recognised there was still room to grow and improve financial performance. Q5 worked with Premium Credit to design an Insurance Premium Finance Sales organisation that was set-up for growth.
Premium Credit then needed guidance and expertise on how to implement the new organisation with minimum disruption to the team, whilst ensuring they were brought along on the change journey. They asked Q5 to manage the implementation process.
“We have been given the tools to be able to run with, rather than it being Q5 will walk out the door and then we’ll have nothing”