Cardiff and Vale University Health Board NHS Wales
Public Sector, Health and Not For Profit
Organisation Change & Implementation
Cardiff and Vale University Health Board’s rehabilitation services aim to empower patients living in Cardiff and the Vale of Glamorgan to take responsibility for their health and wellbeing, with the skills and knowledge to manage their ongoing rehabilitation needs.
The client faced the challenge of aligning multiple projects and a variety of stakeholders in determining the future of rehabilitation for the region, especially in light of the coronavirus pandemic.
Q5 were brought in to help design a delivery approach for the implementation of the rehabilitation model, aiming to bring rehabilitation closer to home in a community setting through one programme of work.
We interviewed over 20 key stakeholders and facilitated several workshops over the 8-week project to both gather information and to develop potential solutions to the challenges they were facing in a collaborative way.
We engaged with a wide variety of stakeholders across therapies, psychology and dietetics to gather multiple viewpoints from both physical and mental health services, and maintained an inclusive delivery approach throughout the project’s duration.
We took both a strategic lens and an operational lens, enabling discussions over the future of rehabilitation at an executive and clinicallevel.
Designed a new rehabilitation programme with a steering board and 7 initial workstreams, as well as the necessary governance structures, programme roles and terms of reference.
Aligned and enabled key stakeholders to start the initial development of a long-term conditions service in the community as part of a wider 90-day implementation plan for the programme.
Produced guidance and direction for an 18-month long-term plan, including improving rehabilitation’s digital capabilities and workforce planning considerations.
Receive exclusive invites and be the first to hear the latest news and views from the Q5 team.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Set by Google to distinguish users.
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
1 year 1 month
Set by addthis.com to determine the usage of addthis.com service.
Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.