NHS Wales

Our Approach

Initial Assessment and Design:​

• 1:1 interviews with key stakeholders to understand the barriers to digital transformation today and what the programme should strive for​
• Establishment of the Digital Therapies sponsor group and governance across the programme, through which we iteratively defined the themes for each workstream and associated high-level outcomes​
• Co-creation of the 6 workstream, bringing the teams together to create an agreed shape of each of the scope areas, establishing agile ways of working and identifying immediate quick wins to drive value​

Mobilisation and Implementation​

• Set-up of regular meeting rhythms to build agility in the delivery of the programme outcomes – creating opportunities to drive pace and to build enthusiasm in the team to come together and deliver – in the backdrop of immovable clinical commitments and significant pressures on the service​
• Set-up of the systems to support agile ways of working, upskilling team leads and workstream members to make best use of technology to communicate velocity, blockers/risks, task completion and progress towards the outcomes expected of the programme​
• Organisation and profession mapping exercise – developing a single source of truth for teams across CaV Therapies, of the organisation and professions. This was needed to be developed from scratch to ensure we covered all areas, supported prioritisation of activities and circumventing digital blind-spots​
• Coordinated development and roll-out of a Digital Baselining Questionnaire, allowing all workstreams to understand the current digital maturity landscape and shape the required improvement programme​
• Creation of key, joint processes with Digital Health and Intelligence to streamline CaV Therapies’ partnership between clinicians on the front line and technical teams​
• Development of integrated 6-month plans to drive long-term sustainable value across the programme​