Close Close Nav Takeover

Global Retail Bank – Change Management

Global Retail Bank – Change Management
Region UK
Sector Financial Services
Offering Organisation Change & Implementation
Buzzwords
Banking

The Challenge

 As part of a significant drive to streamline the bank’s diverse operations and technology functions into a single, coherent unit, it became clear to the client that execution relied on change management.  We were asked to provide senior, experienced resources to work within the newly formed, centralised function to help them manage the changes consistently and effectively.     

Our Approach

  • Worked with an internal OD unit to assess and utilise a central methodology and toolkit to facilitate discussions around structural design conversations   
  • Supported the process to design, create and implement a centralised Resourcing Database to confirm resources in post and track potential movements as a result of the structural design conversations.    
  • We identified the data that needed to be gathered to populate the database, the approach to engaging business located HR teams to actively populate the database and the plan for rollout.   
  • Ensured that at all times the plan was focused on delivering the results in a rapidly changing environment and against a backdrop of potential ER disruption.   

Key Outcomes

  • The new functional and structural changes are underway globally, each area having access to a coherent and consistent approach that has been tested in specific senior levels.
  • The detailed activities around the population of resource data in the Resourcing Database are in process and the changes are being managed as it progresses.
  • We worked collaboratively with the functional Change Teams and the OD unit to ensure clarity of purpose, consistency of approach and coherency of outcomes.
Case studies

Discover more client stories

View all
Global Financial Software Company
A turbulent macro environment had aggravated internal cost pressures for this PE-backed financial software company. The client needed to reduce their cost-base in order to…
Listed, Globally Diversified Banking Group
The Wealth and Personal Banking Business of the Listed, Globally Diversified Banking Group required wholesale organisational redesign to align it with overarching Organisation’s strategy.
Private equity firm
The client asked Q5 to support in creating a new Talent Strategy, refreshed approach to Talent Management and competency frameworks and maps to enhance career…

Get in touch with our experts

Contact us

logo

Q5 is a trading name of Q5 Ltd, which is registered in England and Wales, Registration No. 15266902.
The Registered Office is Thorney House, 34 Smith Square, London, England, SW1P 3HL.