Close Close Nav Takeover

Global Insurance Group

Supporting the post-Brexit operating model

Global Insurance Group – Supporting the post-Brexit operating model
Region UK
Sector Financial Services
Offering Organisation Design
Buzzwords
Insurance

The Challenge

In an uncertain regulatory environment, a Global Insurance company needed to align the UK Branch operations to a post-Brexit environment, enhancing the capability of the UK Service Company to better serve their Global Business Lines in compliance with Group Head Office policy, procedures, and frameworks.  

Q5 was tasked to design 3 different future Service Company models in a manner that optimised the overall UK Branch operating model whilst aligning to a yet to be defined future Group Strategy. 

Our Approach

  • Executed a detailed analysis and up-to-date assessment of individual functions to identify capability gaps and opportunities to optimise processes through automation, outsourcing and relocation
  • Designed 3 different organisations with operating models detailing the minimum viable organisation to support and enable growth in the UK
  • Redefined the service catalogue to map activities, outline responsibilities, and clarify ownership across functions
  • Reallocated efficiency gains to develop key levers for success, including a strategic Procurement function and multi-disciplinary projects team 

Key Outcomes

  • Improve governance and control procedures in line with regulatory and legislative expectations
  • Align processes across functions to eliminate duplication, limit low-value-add activities and improve demand management & work prioritisation
  • Clarified purpose, accountabilities, and activities of functions with clear ownership and KPIs
  • Identified core strategic changes and levers for success for the future Service Company
  • Identified key areas for improvement to efficiently and effectively support all branches of the organisation
  • Outlined capabilities needed for long-term success with a gap analysis detailing critical requirement and where the organisation is today
Case studies

Discover more client stories

View all
Global Financial Software Company
A turbulent macro environment had aggravated internal cost pressures for this PE-backed financial software company. The client needed to reduce their cost-base in order to…
Listed, Globally Diversified Banking Group
The Wealth and Personal Banking Business of the Listed, Globally Diversified Banking Group required wholesale organisational redesign to align it with overarching Organisation’s strategy.
Private equity firm
The client asked Q5 to support in creating a new Talent Strategy, refreshed approach to Talent Management and competency frameworks and maps to enhance career…

Get in touch with our experts

Contact us

logo

Q5 is a trading name of Q5 Ltd, which is registered in England and Wales, Registration No. 15266902.
The Registered Office is Thorney House, 34 Smith Square, London, England, SW1P 3HL.