We are looking for an experienced Technology Support professional to oversee all IT functions in Q5. You will report directly into our Technology Support & Information Security Manager, as part of a small team of providing our technology operations and supporting the implementation of new IT systems, processes, and policies. The candidate will also be capable in developing application and business process integration knowledge to effectively administer and support core business systems – supporting the needs of our people in managing our business in SaaS applications such as HR, Finance, Recruitment and others.
You will be experienced in providing first-line and second-line IT support, able to manage self and work as part of a dedicated and capable team. You will be a ‘people person’ – as well as a technician – obsessed with the experience of users of IT and naturally seek to assist and provide an exceptional service to those struggling to make the most of technology to do their jobs.
Key skills and technical experience
Building greater diversity and inclusion in our workforce and culture underpins all our values at Q5. To be true to our values we want to create an inclusive environment that celebrates the visible and invisible diversity of all people. Having truly diverse teams that reflect the communities we operate in can help deliver the best outcomes for our clients and whilst giving everyone the opportunity to bring their best selves to work.
This form has been designed to assess the representation within our candidate pool. We have a desire to ensure our workplace is accommodating of all people from all backgrounds – your answers will help us understand our current reach and continuously look at ways to improving our working environment. All questions give you the option not to answer (‘prefer not to say’).
Data will be treated in strictest confidence – this form is anonymous and NOT in any way attributable to your application. None of the recruiting team, or any of your interviewers will see any of your responses.
If you have any questions or if we can support you in any way throughout the interview process, please feel free to ask the recruitment professional you are progressing with.
Thank you for taking the time to apply for our position. We’re currently in the process of taking applications. If you are successful, our team will be in touch.