Cardiff and Vale University Health Board (CAV) needed to rapidly increase the capacity of its Mass Vaccination Programme (MVP) while maintaining flexibility to respond to an unpredictable vaccine supply. In a complex environment involving multiple organisations, Q5 were asked to lead the process to develop options for accelerating the MVP and support the swift implementation of the chosen solution.
Q5 quickly stood up a team in response to the challenge, forming an integrated team across Q5, CAV, and local government bodies Cardiff Council and Vale of Glamorgan Council. The team led a 14-day rapid sprint to ideate, evaluate, and shortlist options for accelerating the pace of the vaccination programme, to be taken forward to implementation by the Health Board.
The sprint provided both focused outcomes that provided incremental improvements to existing processes, patient flow, and capacity within the MVP as well as radical options for significant vaccination acceleration.
Our approach to the sprint included: