NHS Digital are the national transformation and technology partner to the UK health and social care system. Working at pace, NHS Digital wished to respond to shifting skills & capability demands upon them by significantly reshaping & uplifting the skills required for a number of core roles across the organisations in advance of a significant organisational restructure.
Following our initial work on reshaping & uplifting the skills required across a number of roles, Q5 were asked to support with a cross-organizational piece of design to fundamentally redesign the shape and capability of the organisation.
Collaborating with senior NHSD stakeholders we achieved the following:
“Q5 are fantastic. They really embedded themselves across the organisation to help us to work at pace to complete a top-to-bottom detailed design within tight timescales. Their experience and depth of knowledge in organisation design and change, combined with a pragmatic hands-on approach, makes them a joy to work with. They’re a true partner, demonstrating agility and adaptability in working with the organisation in challenging circumstances. I’d highly recommend them to any organisation, digital or otherwise, grappling with complex change.”