Close Close Nav Takeover
Client Tideway
Region UK
Sector Infrastructure, Defence and Transport
Offering Organisation Development & Culture

The Challenge

Tideway is the organisation at the heart of a major new sewer in London. CEO Andy Mitchell had a vision for how to deliver the tunnel while working within a complex contractual partnership – “the Tideway”.  Q5 were invited to help develop this mindset in leaders, to unlock high performance through clarity of purpose, empowered delegation of decision-making, and removing blockers to collaboration.

Our Approach

  • We designed a 12-month programme of organisation and people development, specifically targeted to enable the CEO’s vision.
  • We kicked off with a company-wide event – Tideway Day – involving all 450 employees.
  • We spent time with the Executive and Senior Leadership Teams to define key principles and ways of working.
  • We developed a programme of core learning modules supported by masterclasses in enabling skills.
  • We deployed Action Learning sets to bring cross-divisional teams together to work on real business problems.
  • We trained further colleagues to act as peer coaches.

Key Outcomes

  • The programme helped teams to develop key skills such as facilitation, negotiation, empowerment and conflict management – which were critical to achieving the ways of working on this major project.

What our clients say about us

“Q5 have been absolutely superb, working from the executive level down to the delivery teams on the construction sites. They are knowledgeable, insightful and have become completely trusted; they have been instrumental in bringing our intent to life.”

Colonel Anna-Lee Reilly, Chief of Staff, Tideway
Case studies

Discover more client stories

Get in touch with our experts

Contact us