Close Close Nav Takeover

Cloud Solutions

Cloud Solutions
Client Cloud Solutions
Region Middle East
Sector Public Sector, Health and Not For Profit
Offering Organisational health scan
Capability assessment Cost analysis Organisation design Strategy development

The Challenge

Cloud Solutions was spun-off as an independent business from its parent group and had grown significantly in headcount and revenue over the last few years. As part of this growth, Cloud solutions had developed more products to address opportunities across the patient lifecycle.The business was struggling to cover operational and admin costs and was loss-making on contracts for Service Level Agreements with customers. A lack of strategic pricing approach and model and operational challenges led to inefficiencies. Q5 were tasked with leading a 5-month scan to assess their Organisational Health and identify key pain points and opportunities.

Our Approach

  • Strategy and Purpose – A detailed review of Cloud Solutions Go-to-Market strategy with senior leadership team understanding their growth opportunities and strategic drivers to deliver them. 
  • Financial Performance – Conducted a deep-dive analysis into their cost drivers with Shared Services and Finance function to better understand how costs are being allocated
  • Ways of Working & Tools – Conducted 12 1:1 interviews with key business areas and cross team workshops to understand key pain points and the underpinning technology supporting delivery. 

Key Outcomes

  • A review of their product pricing strategy and high-level recommendations based on Q5 sector expertise​
  • A detailed analysis of pain points (including process, tools and capabilities) across teams prioritised in line with business outcomes​
  • A breakdown of their internal costing methodology and suggested recommendations to ensure their costs are covered through services provision. ​
  • Suggested organisational structure shifts in business areas based on best practice i.e Business analysts to Product owners​
  • A gap analysis of organisation capabilities and roles including enterprise architecture and business development​
Case studies

Discover more client stories

Get in touch with our experts

Contact us