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Privacy Policy

Q5 Partners (“Q5”) is committed to protecting your privacy. This policy:

         sets out the types of personal data we may collect about you, and how it is used

         outlines the measures we take to ensure your data is protected

         explains how we collect and use your personal data

         sets out our legal basis for holding and using your personal data

         explains the different rights you have in relation to your data

         explains how to contact us with any questions.

1. What we collect

The types of personal data Q5 collects about recruitment candidates, suppliers and previous/existing clients includes, but is not limited to, the following:

         Identity information: name, address, gender and personal contact details

         Employment information: job title, company name, work contact details and previous roles

         Background information: interests and preferences as provided by you.

We consider this information to be confidential. It is only processed for the below purposes.

Provision of services:    

Services provided to our customers and any information pertaining to those services.

Maintenance of customer and supplier records and ensuring they are up-to-date and accurate.

Customer Relationship Management and Direct Marketing:

Acquiring and maintaining contact information about previous, current and potential customers.

Keeping our previous, current and potential customers informed through newsletters and upcoming events that may be of interest.

Recruitment:                    

To collect information about candidates applying for roles with Q5. This information will be retained in alignment with our retention period.

Legal obligations:           

Where we are obliged to retain or disclose information as required by law.

2. Security and confidentiality

Q5 takes appropriate steps to ensure that all the data we store is secured, including (where relevant) managed user access control, encryption and password protection.

3. How we collect data

Q5 collects personal data in a number of different ways:

Directly from you:          

This is information provided by you in order for Q5 to provide you with a service, in order for you to provide a service to Q5, or for applying for a role at Q5.

Publicly available sources:          

We use publicly available sources of data such as LinkedIn.

Third parties acting on your behalf:        

Information passed on by recruitment agencies.

Through our website:   

In general, visiting our website (q5partners.com) may be considered anonymous. We do not engage in any activities that will personally identify our visitors. We may use your IP address to help diagnose issues with the website and to gather analytics as to what features of the site are being used the most.

4. Data transfers

Q5 operates out of four offices: London, New York, Sydney and Hong Kong. On occasion, we may need to share data between these sites. In this case, Q5 will take the appropriate steps to ensure your data is fully protected.

5. Legal basis

For clients, suppliers and applicants, our legal basis for processing your personal information is that of legitimate interest, as defined by the General Data Protection Regulation (GDPR). We have processes in place to ensure that the data we hold is relevant and up-to-date.

6. Your Rights

In line with the current data privacy regulations, all users whose information we process have the following rights:

The Right of access:       

Access to view what data we hold about you.

The Right of rectification:            

Correct any inaccuracies about the data we hold about you.

The Right to erasure:    

Where applicable, all your data removed from our systems.

The Right to be informed:           

What we are doing with your data.

The Right to object (to processing justified on legitimate interest grounds):        

Where Q5 relies on legitimate interest to process your data then you have the right to object to such processing, unless we can either demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or where we need to process the data for the establishment, exercise or defence of legal claims.

If you would like to request access, review or correct the personal data we have collected about you, please contact us at dataprivacy@q5partners.com