Sarah specialises in helping companies design, deliver and market compelling products and complex change programmes. With extensive experience in the media sector, Sarah partners with clients to structure projects around customer-focused objectives. Clients ask her to transform go-to-market strategies and re-design customer centric processes.
Sarah enjoys working with clients to make sense of operationally gnarly projects and ambitious change initiatives. She has led international, cross-functional teams on high-stakes, global product launches and customer migration projects. She has advised innovation, marketing and commercial partnerships teams at executive level on governance, programme management and customer experience-led process design. Sarah’s recent clients include Dow Jones, The Wall Street Journal, Frieze and Burberry.
A former lawyer, Sarah also brings governance and stakeholder management expertise to her projects. She is a recovering red pen addict and carries highlighters at all times.
At the start of her career, Sarah worked as campaign manager for a Member of Parliament, and is fascinated by the sociology of digitally-led community action. Outside of work, she loves road tripping, people watching, brunch, cats and blogging under a carefully guarded pseudonym.
Sarah has an MA in modern history from Balliol College, Oxford and a law degree from Nottingham Law School.